Account Deletion Policy
We respect your decision if you choose to close your account with Gidimartng.com. This Account Deletion Policy explains how you can request deletion, what happens to your data, and the timeframe for processing.
1. How to Request Account Deletion
You can request account deletion by:
- Logging into your account and submitting a deletion request through Account Settings > Delete Account, OR
- Contacting our support team via email at info@gidimartng.com with your registered email address and subject line: Account Deletion Request.
2. Verification Process
To protect your privacy, we will:
- Verify your identity through your registered email or phone number.
- Request confirmation before proceeding with the deletion.
3. What Happens After Deletion
- Your account, login credentials, and personal details will be permanently removed from our active systems within 30 days of confirmation.
- Order history, invoices, and transaction records may be retained as required by law (for tax, regulatory, and fraud-prevention purposes).
- You will no longer have access to your account or saved preferences.
- Any active orders must be completed or canceled before deletion is finalized.
4. Data Retention Exceptions
We may retain limited information if:
- Required by Nigerian law or regulatory authorities.
- Necessary to resolve disputes, enforce agreements, or prevent fraud.
5. Reactivation
Once deleted, your account cannot be reactivated. You will need to create a new account if you wish to use Gidimartng.com again.
6. Contact for Deletion Requests
If you wish to proceed with account deletion or have further inquiries, please contact:
Gidimartng.com
📧 Email: info@gidimartng.com
📞 Phone: +2349022104689